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  • The Rise of Intent-Based Marketing

    Enter intent-based marketing to understand and respond to individual user intentions. Intent-based customer journeys represent the next phase for customer-centric businesses, leveraging data and technology to identify the needs, preferences, and goals of customers, enabling businesses to deliver highly personalized experiences.

  • Transforming Customer Journeys with Intent-Based Marketing

    Intent-based marketing not only redefines personalization but also transforms customer journeys. By understanding and responding to customer intentions, businesses can design customer journeys that more closely align with their customers' needs and preferences.

    This results in improved customer satisfaction, increased loyalty, and ultimately, higher ROI.

    A study by Accenture found that B2B companies that are customer-centric are 60% more profitable compared to companies that are not (Research by Deloitte and Touche).

  • The Power of Data in Intent-Based Marketing

    At the heart of intent-based marketing lies the power of data. High-performing B2B companies utilize data and analytics to deepen customer engagement. They leverage intent data, including information about online research activities, content consumption patterns, and other digital footprints, to gain insights into customers' intentions.

    This allows them to anticipate customer needs and deliver relevant content at the right time, thereby enhancing the customer experience.

  • The Role of Technology in Intent-Based Marketing

    Technology plays a crucial role in enabling intent-based marketing. Advanced analytics tools and AI-powered platforms allow companies to collect, analyze, and apply large amounts of intent data. These data insights can then be used to automate and personalize customer interactions across various touchpoints, further improving the customer journey.

    The B2B industry's growing adoption of digital tools and platforms serves to amplify this even more.

  • Embracing the Future of B2B Marketing

    The shift towards intent-based marketing represents a significant opportunity for B2B companies to redefine personalization and transform their marketing strategies. By understanding and responding to customers' intentions, they can deliver more relevant and engaging experiences, strengthening their competitive advantage in the marketplace.

    According to Forrester, two-thirds of global B2B marketing decision-makers state that their organization plans to increase its marketing technology budget.

Strategic Imperative

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